Termos e Condições - Ryot LDA

Estes termos e condições ("Contrato") regem o uso do website da Ryot LDA ("Ryot", "nós" ou "nosso") e a compra de produtos disponibilizados através deste site. Ao acessar ou utilizar nosso site, você concorda em cumprir e ficar vinculado a este Contrato. Caso não concorde com algum dos termos, pedimos que você não utilize nosso site.

Informações da Empresa

• Ryot LDA
• NIF: 516765760
• Endereço: Gaveto da Rua Cruz de Portugal e, R. José Falcão 1 R/C Loja 3 - Silves - 8300-166 - Portugal
• Telefone: +351 932 507 666 «Chamada para rede móvel nacional»
• E-mail: info@ryot-airsoft.com

DISCOUNTS FOR TEAMS/CLUBS/GROUPS

Discounts are provided to members of teams/clubs/groups that have applied via email to info@ryot-airsoft.com.

The discount service is offered as a reward feature of our email subscription. By unsubscribing to our email or marketing lists, you forfeit your access to our Group Discount Features.

PROCESSAMENTO DE ENVIOS

Ao finalizar uma encomenda, o cliente está se comprometendo a efetuar o pagamento da mesma (seja à cobrança ou pré-paga) em um prazo máximo de sete dias para encomendas pré-pagas. Caso contrário, reservamos o direito de cancelar a encomenda sem qualquer pré-notificação.

No caso de uma encomenda conter uma reprodução de arma de fogo para práticas recreativas (RAFPRs), o cliente deverá nos apresentar uma cópia de prova de associação à APD (Associação Promotora de Desporto), conforme exigido por lei para a compra, uso e transporte das mesmas. Estes dados não são guardados, e é necessário sempre o envio dos mesmos para um dos nossos meios de contato (preferencialmente para o nosso e-mail indicado na página principal). Não é aceita qualquer tipo de licença de porte de arma em substituição da associação à APD para a compra das RAFPRs.

Os envios são realizados em até 24 horas úteis após a confirmação do pagamento, dentro dos nossos dias úteis para envio (de acordo com nosso horário de funcionamento), considerando que as transportadoras ainda não tenham feito a recolha (a hora de recolha das transportadoras está explícita ao escolher o método de envio).

No caso de envios via CTT Registado para as ilhas, dependerá da nossa disponibilidade de entrega aos CTT (Correios de Portugal) das mesmas (efetuamos entregas de forma quase diária).

Os envios são integralmente pagos pelos clientes (exceto em situações promocionais), e os serviços de entrega escolhidos pelo cliente são contratados por nós (Ryot LDA) em nome do cliente.

O cliente autoriza o tratamento dos seus dados pessoais apenas para fins de envio e processamento do envio. Esses dados serão compartilhados com terceiras entidades (como transportadoras) para que a encomenda possa ser entregue no destino. Em nenhuma circunstância os dados do utilizador serão utilizados para outros fins sem o seu consentimento.

Os envios são embalados e isolados pelo nosso staff, com cuidado para proteger artigos mais frágeis. Caso você identifique algum dano em um artigo ao recebê-lo, entre em contato conosco imediatamente e envie fotografias do artigo danificado para o nosso e-mail geral, para análise e resolução da situação.

Em situações fora do nosso controle, pode ocorrer que um artigo não esteja disponível em stock para uma encomenda. Nessas situações, entraremos em contato com os clientes para explicar o ocorrido e oferecer alternativas possíveis. Na impossibilidade de entrar em contato com o cliente pelos meios disponibilizados, no prazo de 48 horas úteis, enviaremos a encomenda parcial e faremos a devolução/crédito do valor em questão.

O tempo de entrega varia de acordo com o serviço de transportadora escolhido pelo cliente e é contabilizado a partir do momento em que marcamos a encomenda como expedida. Trata-se de uma estimativa com base nos prazos da transportadora, e não um prazo de entrega garantido. Por exemplo, se você fizer uma encomenda hoje em um serviço com prazo de 48 horas, as 48 horas úteis começarão a contar a partir do momento em que a encomenda for expedida, não a partir do momento em que a encomenda foi feita.

Eventuais atrasos na entrega por parte das transportadoras podem ocorrer devido a motivos alheios ao nosso controle, como a ausência do cliente no endereço de entrega. A Ryot LDA não tem qualquer controle nem responsabilidade sobre tais atrasos na entrega por parte da transportadora.

Para efetuar um cancelamento de encomenda, o cliente deverá entrar em contato conosco por um dos nossos meios de contato (telefone, e-mail, etc.).

ARMAS

Todas as reproduções de armas de fogo para práticas recreativas (RAFPRs) vendidas pela Ryot LDA estão em conformidade com a Lei n.º 5/2006, de 23 de Fevereiro, e todas as suas sucessivas alterações (incluindo a mais recente alteração, Lei n.º 50/2019, de 24/07).

Para a compra de armas, é necessária a prova de associação à Associação Promotora de Desporto. Não é aceito qualquer tipo de licença de uso e porte de arma como substituição da associação à APD para a compra de RAFPRs.

Nossas armas são vendidas de acordo com os requisitos estabelecidos pela lei. A pintura é realizada em amarelo fluorescente, com a coronha pintada por completo e 10 cm a contar da boca do cano no caso de armas longas, e o punho pintado por completo e 5 cm a contar da boca do cano no caso de armas curtas.

A Ryot LDA vende as armas com a potência máxima estipulada por lei, 1,3J de potência.

Qualquer alteração nos sistemas internos das RAFPRs, feita em nossas instalações ou fora delas, automaticamente invalida a garantia de fábrica.

SERVIÇO DE OFICINA

A Ryot LDA dispõe de um serviço de oficina especializado em RAFPRs, com técnicos especializados na reparação e montagem de upgrades em diferentes tipos de RAFPRs.

O serviço de oficina funciona por ordem de chegada, não sendo possível efetuar marcações específicas.

O custo do serviço varia de acordo com o trabalho a ser efetuado, e o cliente será sempre informado previamente sobre o custo da mão-de-obra associado. Entre em contato conosco para solicitar um orçamento.

Devido ao volume de trabalho dos nossos técnicos, pode haver um tempo de espera associado, que pode variar de dias a um mês na maioria dos trabalhos que envolvem a abertura da arma, principalmente em casos de armas elétricas ou a gás.

Nosso serviço de oficina não modifica armas para ultrapassar a potência máxima permitida por lei. Trabalhamos apenas dentro das faixas de potência permitidas.

DEVOLUÇÕES E GARANTIAS

Os artigos comercializados pela nossa loja estão abrangidos pelo regime da garantia legal, de acordo com o disposto no artigo 5º do Decreto-Lei nº 67/2003, de 8 de Abril, com as alterações introduzidas pelo Decreto-Lei n.º 84/2008, de 21 de Maio.

As devoluções são efetuadas conforme a legislação nº DL n.24/2014 de 14 de fevereiro, alterada pela legislação DL n 47/2014 de 28 de julho.

As garantias cobrem defeitos de fabrico durante três anos a partir da data de compra do artigo (para compras posteriores a 1 de Janeiro de 2022, aplica-se um período de garantia de dois anos). Excetuam-se situações com artigos consumíveis. As garantias não cobrem situações de desgaste, mau uso ou negligência de manutenção nos artigos.

Qualquer cliente pode exigir a devolução do artigo em até 14 dias após a recepção da mercadoria (se comprado em loja, 14 dias a partir dessa data; no caso de uma encomenda, 14 dias a partir da data em que o cliente recebe o material). Efectuamos crédito em loja em todas as situações que obedecem aos critérios de devolução, exceto em situações de não conformidade do artigo.

No caso de devolução de um artigo, é necessário que o mesmo seja enviado na embalagem original, intacta e sem marcas de uso. Tanto para devoluções de artigos quanto para potenciais garantias, os artigos em questão devem ser enviados para a loja (morada na fatura de compra e no site), juntamente com uma cópia da fatura de compra (a nota de encomenda do site não serve) e uma descrição detalhada do problema observado, no caso de um pedido de garantia (pode ser enviada por e-mail ou junto com o artigo).

O método de devolução do artigo fica a cargo e custo do cliente, exceto em situações de não conformidade, conforme disposto na lei, e em situações já identificadas como elegíveis para garantia. A embalagem do artigo não poderá ser usada para envio sem qualquer tipo de cobertura (por exemplo, fita filme). Embalagens permanentemente desfiguradas por uso de fita adesiva, entre outros, poderão ser recusadas devido a danos na caixa.

Em casos de potenciais garantias, os artigos em questão serão avaliados pelos nossos técnicos. No caso de uma situação elegível para garantia, iremos reparar ou substituir o produto sem custos adicionais para o cliente. Se o cliente tiver tido custos de envio, os mesmos serão reembolsados. Se for identificada uma situação resultante de negligência por parte do utilizador, caso seja possível a reparação, a mesma terá custos associados.

Caso esses critérios não sejam cumpridos, a Ryot LDA reserva o direito de negar a devolução ou situação de garantia.

MÉTODOS DE PAGAMENTO

Oferecemos os seguintes métodos de pagamento:

• Serviço Entidade/Referência: Nosso site permite que você faça compras com pagamento através do serviço MultiBanco, utilizando o pagamento de uma entidade/referência correspondente à encomenda.
• À COBRANÇA: Realizamos envios à cobrança. Nesse caso, será acrescido um valor de 4.00€ ao total do envio por encargos de cobrança.
• PAYPAL: O PayPal é um método rápido e seguro no qual você pode utilizar seu cartão de crédito com toda a segurança. Não há qualquer percentualidade acrescida.
• Cartão de CRÉDITO e DÉBITO
• MULTIBANCO

SITE

Todo o conteúdo do site www.ryot-airsoft.com é propriedade da Ryot LDA.

As páginas dos artigos contêm informações compartilhadas entre a Ryot LDA e seus fornecedores, sendo ilustradas e escritas com base nessa mesma informação. A Ryot LDA reserva o direito de alterar essas páginas sem qualquer aviso prévio e não garante que as informações sejam 100% corretas, mas meramente informativas e ilustrativas.

NIF da empresa: 516765760

OVERVIEW
This website is operated by RYOT AIRSOFT. Throughout the site, the terms “we”, “us” and “our” refer to RYOT AIRSOFT. RYOT AIRSOFT offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall RYOT AIRSOFT, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless RYOT AIRSOFT and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@ryot-airsoft.com.
Our contact information is posted below:

Trade name: RYOT LDA
Phone number: +351 932 507 666
Email: info@ryot-airsoft.com
Physical address: RYOT LDA, Gaveto da Rua Cruz de Portugal e Rua José Falcão, nº 1 R/C Loja 3, Silves, 8300-166 Faro, Portugal
VAT number: PT516765760
Trade number: 516765760